![]() “Origin has encountered a serious problem and must close on startup” could also happens due to network connection issues. Then you can restart the Origin client and check if the issue disappears. Step 3: Turn off the option Automatic Game update. Step 2: Click Automatic Game Updates tab. Step 1: In Origin client, click the Origin menu from the upper left corner and select Application Settings. To solve the problem, you can disable the auto update for the games in Origin. Sometimes, errors like “Origin has encountered a problem” appears when the client tries to download an update for a game. If Origin works without any problems after that, you should add Origin to the exception list of your antivirus. Then restart the Origin client and log in to check if it works. You can try disabling your antivirus or firewall program temporarily. Solution 2: Disable Your Antivirus TemporarilyĪnother reason for Origin crash on startup is that the antivirus or firewall may interfere with the Origin client or the game. If the error message still pups up, you can move on to the next solution. Then you can launch Origin again and check whether the problem has been solved. Step 2: Delete all the files and folders except LocalContent folder. Then type %ProgramData%/Origin in the box and click OK. ![]() Step 1: Press Win + R to invoke Run window. You might receive the error that Origin has encountered a serious problem and must close on startup when the cache is corrupted. Here are some effective solutions you can have a try. If your Origin stops working due to the same error message, you need to figure out the reason and troubleshoot it. Reasons for this problem are various, such as corrupted cache, network problem, antivirus conflict and so on. This error commonly appears while users are trying to login to Origin or during the PC startup. Unfortunately, some users report that they experienced Origin crash on startup and the error message is “Origin has encountered a serious problem and must close”. Origin is a digital distribution platform where users can purchase and play video games. Solution 2: Disable Your Antivirus Temporarily.To solve the problem, MiniTool Partition Wizard provides several solutions. They couldn’t play games due to this error. Many Origin users complain that they were bothered by the error “Origin has encountered a serious problem and must close”.
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